Torres Commercial Plumbing – Privacy Policy
Effective Date: 10-02-2026
1. Introduction
Torres Commercial Plumbing (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding personal information collected through our website, services, programs, and SMS communications.
This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.
2. Information We Collect
We may collect the following types of information:
Personal Information
Name, phone number, email address, service address, billing details, and any other information required to provide plumbing services.
Usage Information
IP address, device type, browser type, and website interaction history collected through cookies or analytics tools.
Communications Data
SMS message content, delivery status, timestamps, and interaction records if you opt into text messaging communications.
3. How We Use Your Information
We use collected information to:
- Provide and manage plumbing services
- Schedule maintenance appointments
- Send appointment confirmations and reminders
- Provide dispatch notifications and service updates
- Offer customer support
- Improve our website, services, and user experience
- Comply with legal obligations
- Prevent fraud or unauthorized activity
4. SMS Communications & Consent
By providing your mobile number and opting in through our website or other consent methods, you agree to receive SMS messages from Torres Commercial Plumbing related to customer care and service operations.
These messages may include:
- Appointment confirmations
- Appointment reminders
- Dispatch notifications
- Service updates
- Billing-related communication
Message frequency may vary depending on your service needs and interactions with us.
Standard message and data rates may apply depending on your mobile carrier plan.
You may opt out of receiving SMS messages at any time by replying STOP to any text message received.
For assistance, reply HELP or call (760) 625-4774.
5. SMS Privacy Commitment
SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
6. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share information only:
- With trusted service providers performing services on our behalf
- When required by law
- To prevent fraud, illegal activity, or threats to safety
- To protect our legal rights
All service providers are required to maintain confidentiality and security of your information.
7. Security
We implement industry-standard administrative, technical, and physical security measures to protect your personal information.
However, no method of transmission over the internet or electronic storage is 100% secure.
8. Your Rights
You have the right to:
- Access and update your personal information
- Opt out of promotional communications
- Withdraw SMS consent at any time
- Request deletion of personal data where applicable by law
To exercise these rights, please contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
10. Contact Information
Torres Commercial Plumbing
Phone: (760) 625-4774
Website: https://torrescommercialplumbing.com/